Mental health matters enamel pin

Frequently Asked Questions

Wholesale availability

Yes, I do sell wholesale. Please message me if you have questions or if you need to place a wholesale order for one of the listed products.

Are your stickers waterproof?

YES! All my stickers are waterproof.

Why do you not accept returns/refunds/cancellations?

I do not accept returns or exchanges nor do I offer refunds. This is due to the made to order nature of our products. There will be NO refunds or replacements for packages marked delivered but reported not received. Please reach out if an item arrives damaged or broken.
 
I am not USPS. Once I mail your order it is literally out of my hands. 
 
This is a small business of one. I am unable to allocate the extra labor, time, materials, shipping costs, & stress, to remake orders for free, I accept returned inventory & definitely cannot refund out of pocket.
 
Unlike Amazon, Walmart, Target ect I cannot afford to absorb these losses.

Can I cancel my order?

Please note that we are unable to cancel orders after they are placed.

Exceptions: If you made a mistake while ordering please contact us ASAP so we can make the change on our end i.e. incorrect address, wrong quanity/variant.